Summary:
This position is accountable for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all side work thoroughly and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
Greet, seat and serve guests in a prompt, friendly, professional way.
Know all abbreviations of food items.
Be familiar with specials and soups of the day prior to starting the shift.
Take food and drink orders promptly and accurately.
Pickup orders in window and deliver completed meals to correct customers in a timely manner.
Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
Ring up bills and deliver to customers. Check out customers at cash register.
Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
Restock service areas.
Keep service areas clean and complete all assigned cleaning tasks.
Respond quickly to sweeping and mopping up messes.
Bus tables when busy.
Perform any other tasks as assigned by Head Server or Manager.
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance.
Requirements:
Must be at least 18 years of age upon date of hire
Ability to wipe down tables including bases, pick up debris off the floor and wipe down booth seats in all area of the restaurant.
Reading, writing, basic math and verbal communication skills required.
Mobility and full range of movement throughout the shift
Ability to operate all electrical or mechanical devices adhering to all safety rules.
Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
Ability to tolerate cleaning solutions on a regular basis.
Ability to lift 30 lb. regularly and 50 lb. occasionally
Maintains strong personal image and uniform standards
TABC License
Texas Food Handlers permit
Brand: Brewingz
Address: 3451 business Center Drive Pearland, TX – 77578
To apply for this job please visit www.brewingz.com.
