Support Coordinator, FLL Full Time

The IFS Field Operations Support Coordinator will support the activities of the IFS Field Operations base leadership team (inclusive of Directors, General Managers, Senior Base Managers, Base Managers and Field Service Managers). This role provides broad based project management and base administrative support (including handling confidential information) to help manage the day-to-day operations of the base. This role will be based in the IFS flight attendant lounge at the airport.

Key Responsibilities:

• Project planning and execution of base events such as employee engagement activities, including planning, shopping, preparing, cleanup
• Budget planning, tracking, reconciliation and performance tracking
• Providing mentorship to the Base Administrative Support staff within the region as required
• Expense report creation and assistance
• Travel arrangements and select calendar management
• Creation of non-critical base communications/updates/announcement material
• Development and distribution of flight attendant information packets
• Facilities/vehicle management
• Ensure base is tidy, clean, well-stocked, safe, coordinate maintenance and repair as needed with local facilities team
• Maintain accuracy of base leadership information on company intranet and in base displays
• Coordinate vendor supplier partnerships (vehicle maintenance, facilities, cleaning)
• Coordinate logistics for onboarding new leaders (office, technology)
• Manage flight attendant personnel file transfer and team assignment process
• Management of flight attendant parking pass process
• Provide day to day operational coverage as needed, including running crew meals and SkyPros
• Functional knowledge of flight attendant management tools required
• Base personnel schedule management
• Complete ad hoc tasks and projects as assigned
• Maintain professionalism and business maturity when faced with difficult situations and identifies solutions

• High School diploma, GED or High School Equivalency
• Embraces diverse people, thinking and styles
• Ability to handle confidential information with professionalism, discretion and diplomacy
• Experience creating and managing budgets
• Excellent time management, organizational and planning skills; ability to multi-task and prioritize on the fly
• Works well with others in a fast-paced time-sensitive environment and has high level of accuracy and attention to detail
• Must be self-motivated and be able to work well under pressure with little supervision
• Must be able to problem solve and effectively navigate roadblocks as needed
• Should possess strong computer skills in MS Office – Outlook, Word, Excel, PowerPoint
• Excellent verbal and written communication skills (grammar, punctuation, vocabulary)
• Must be willing and able to work nights, weekends and holidays to support a 24/7 global operation
• Must obtain SIDA driving credentials where applicable
• Travel may be required
• Consistently makes safety and security, of self and others, the priority
• Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

• In-depth knowledge of Delta and In-Flight Service programs, processes and tools (DBMS, iPerform, MyTeam, MSS, etc.)
• In-Flight Service experience
• Experience in Corporate Expense Management and Travel Management

 UNITED STATES, FLORIDA, FORT LAUDERDALE

 INFLIGHT SERVICES

 15-NOV-2021

 REF #: 10940