Overview
The Client Services Department is the first and most high visible contributor to the client experience at Sotheby’s worldwide headquarters. As a member of the Client Services department, it is the responsibility of the Client Liaison to support a seamless client experience across Sotheby’s front of house spaces.
Responsibilities
Serve as Brand Ambassador for the Company, portraying a warm, hospitable feeling for both current and prospective clients – monitoring the physical appearance of public spaces and reporting issues as needed
Assist clients with general inquiries through the possession of thorough and current knowledge of the Company’s international sale and exhibition calendars, special events, departments, personnel and their building locations; names and titles of Sotheby’s senior management and executive officers
Responsible for exhibition-related activities including: timely opening and closing of galleries; catalogue sales; proper completion of absentee bids; creation of new client accounts; knowledge of department experts, sale highlights and lot locations
Accountable to demonstrate a thorough understanding of the Company’s domestic and international auction process to effectively communicate with existing and potential clients
Coordinate with Specialist and Non-Specialist departments to ensure that a client’s needs are met
Participate in ad hoc projects, as needed
Must adhere to required front of house attire during working hours
Qualifications
Excellent interpersonal and communication skills with a pleasant client service-oriented attitude
Previous experience in a client service, luxury or hospitality driven industry
Team player with a positive working rapport with colleagues
Proven experience employing problem solving skills
Calm demeanor with an ability to multi-task in a high traffic environment
General knowledge of art history and art market preferred
Foreign language(s) a plus
Must be available to work week-ends and evenings as necessary during the duration of the assignment
To apply for this job please visit es-la.facebook.com.
