This is responsible professional level work in strategic plan and performance metric development, dashboard design, analysis, and process improvement. An employee is part of a dynamic team tasked with the City’s strategic planning and performance management program.
An employee in this class is responsible for assisting in the development and implementation of the City’s strategic plan and performance management program, as well as providing guidance and assistance to all City departments. The incumbent exercises independent judgment and initiative, within policy guidelines. Responsibilities include, but are not limited to: liaising with various City departments; performing staff work, which may involve operation and performance analysis, budget preparation, management or organizational studies; and other related administrative duties. Work is performed with some independence of action under the general policy direction and administrative guidance of the City Manager or Department designee. Supervision may be exercised over lower level administrative and/or clerical staff.
Essential Functions:Works with the Budget Department in the preparation and implementation of a strategically aligned operating and capital budget for the City
Conducts management performance analysis for a variety of departmental operations in order to improve work methods, set standards, and increase the cost/value relationship of certain City operations
Conducts performance and data analysis and prepares oral and written reports, as well as presentations, as required
Assists in monitoring and analysis of metrics and programmatic performance of City departments and agencies
Builds relationships with department heads, division managers, frontline employees, and other analysts to comprehensively understand and accurately represent operational realities through data analysis
Coordinates trainings that assist departments in reaching desired strategic and programmatic objectives
Facilitates the selection and implementation of performance management best practices to improve organizational processes
Follows up with training participants to ensure principles taught are applied and departmental objectives are in line and support the City’s overall goals
Performs special performance and/or process analysis for the City Manager’s Office, as required
Facilitates the implementation of a citywide performance management process
Coordinates a variety of special analytical studies
Performs related work, as required
Minimum Requirements:Bachelor’s degree
Considerable two (2) years experience identifying business performance goals, developing metrics, and assessing results; recommending and implementing business process improvements; or evaluating program or operations effectiveness via data analysis.
OR
Equivalent combination of education and experience beyond a high school diploma or its equivalent.
Documentation Requirements: Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:Proof of education in the form of Bachelor’s degree (or transcripts) or higher in Business or Public Administration, or a closely related field from an accredited college or university. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. Audit/Academic reports are not accepted as substitutions for college transcripts.
To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma, or equivalent, OR any higher accredited degree such as an Associate’s, Bachelor’s, Master’s degree or higher.
Approved Credential Evaluation Agencies:
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
An accredited four-year college or university in the United States, OR
A current member of the National Association of Credential Evaluation Services (NACES), OR
A current member of the Association of International Credential Evaluators (AICE), OR
A recognized Professional Organization
For additional list of approved credential evaluation agencies visit the Florida Department of Education
It is the applicant’s responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.
Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.
It is the applicant’s responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran’s preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran’s Preference Certification Form(s) in accordance with rule 55A-7.013 – Documentation of Preference Claim, must be submitted with the employment application.
FDVA Certification Forms: Please complete the applicable Veterans’ Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans’ preference.
Form VP1: VETERANS’ PREFERENCE CERTIFICATE
Form VP2: CURRENT MEMBER OF THE RESERVE CERTIFICATION
FORM VP3: UNREMARRIED WIDOW or WIDOWER CERTIFICATE
election Preference for City Residents: In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview:
A. Utility bill dated within 60 days of the date of submission
B. Valid Florida Driver License or State-issued I.D.
C. Property Tax Statement dated within 1 year of the date of submission
D. Properly executed valid lease agreement
E. Homestead Exemption dated within 1 year of the date of submission
F. Motor Vehicle Registration dated within 90 days of the date of submission
G. Official school records or transcripts, dated within 90 days of the date of submission
H. W-2 (or 1099) Tax Form dated within 1 year of the date of submission
City of Miami residents are granted selection preference over non-City of Miami residents within the same ranking band resulting from an interview process.
Selection Preference: Selection preference within the same ranking band resulting from an interview process will be granted in the following order: 1) preference eligible veterans, 2) active City of Miami employees, 3) City of Miami residents, 4) all others.
OPEN/NON-COMPETITIVE
To apply for this job please visit www.miamigov.com.
