Retail Sales Associate
COMPANY OVERVIEW:
Cigars International is the fastest growing cigar company in the country, and the leading online and direct marketer of fine cigars, premium pipe tobaccos, luxury gifts and accessories, and more.
Our Headquarters is located in the heart of the Lehigh Valley in historic Bethlehem, PA. While our roots are in direct marketing and we have strong e-commerce and rapidly growing brick and mortar retail presence. We have retail locations in Pennsylvania, Texas and soon to be more in Texas and Florida.
IGNITED BY PASSION:
Our organization is all about creating moments of great enjoyment for our customers. This promise has made us a world-leading provider of cigars. When you join our company, you will be part of an industry that is constantly changing. It takes a team of quick minds to grow and thrive, even when you deliver high quality, natural products like ours. That’s why we look for smart, tenacious people who will go that extra mile and who love this industry.
JOB BRIEF:
Full-time opportunities for both experienced and entry-level Retail Associates are available. Retail experience preferred but not required. This is an open environment that demands initiative and imagination from all team members. You will gain experience in all aspects of the business including but not limited to sales, merchandise presentation, in-store events, customer service, and all operational functions within the store location. We put an emphasis on creating the perfect customer experience. Social skills and the ability to speak openly with customers is of the utmost importance.
PRIMARY RESPONSABILITIES:
Provide an exceptional customer experience.
Restock products and perform basic inventory tasks.
Operate a Point of Sale system.
Answer phones to field call in-orders and general questions.
Perform standard cleaning tasks such as sweeping, sanitizing, and emptying trash.
Assist in manufacturer events and special promotions.
KEY REQUIREMENTS:
Ability to engage, connect, and openly speak with customers.
Independent thinker, logical, strategic, with a high focus and attention to detail.
Ability to climb step ladders and restock merchandise shelving.
Ability to work flexible shifts.
KEY COMPETENCIES:
Customer Focused: Actively engages in conversation with our customers. Anticipates the customer’s needs. Builds relationships with our clientele. Asks questions to draw the customer into the sale.
Team Oriented: Communicates effectively. Develops team relationships with honesty and integrity. Positive and open-minded. Contributes to an environment of equality.
Self-motivated: Looks for the opportunity to take on new tasks. Constantly developing skills and/or knowledge. Participates in special projects, events, and development activities.
Seeks Knowledge: Analyzes operations to look for inventive solutions. Uses available tools and resources in problem-solving. Expands knowledge utilizing outside sources. Recognizes when and where to look for help.
Business Minded: Takes pride in store successes. Cognoscente of the store appearance. Presents themselves in a manner that reflects positively on the company.
Shares Passion: Uses knowledge to educate. Mentors others who want to learn. Leads by example. Cater’s recommendations based on the customer’s needs. Knows in-stock product and its placement within the store.
BENEFITS:
We value our employees and we offer a competitive benefits package to our talented staff members including:
Comprehensive Health Care, Vision & Dental Plan
Basic & Supplemental Life Insurance
Additional Supplemental Benefits
Paid Vacation, Paid Time Off (PTO) days, Holidays
401(k) Retirement Saving Plan including a generous Company match
Employee pricing
Opportunities for overtime
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law
To apply for this job please visit www.st-group.com.
