Customer Service Representative
Tampa Regional Office
3109 W. Dr. Martin Luther King Jr. Blvd, Suite 550, Tampa, FL 33607
Want to work for a company where doing good is what we do?
The feeling is mutual.
Responsibilities
Conduct professional telephone conversations to service existing accounts in a high call volume environment
Problem-solve and use time effectively to multitask and prioritize work
Work well with others in a team setting
Gain customer trust and respect by establishing and maintaining effective relationships
Meet production goals, as shown through policies written and Amica Life referral
Salary
A starting annual salary of $33,250 ($17.05 per hour). The 37.5 hour schedule will be Monday through Friday between the core hours of 8:00AM and 5:00 PM, with the potential to work holidays and a few Saturdays per year.
Qualifications
High school diploma or equivalent education required
Previous customer service and sales experience
Excellent interpersonal and communication skills
Computer keyboard and processing skills
Previous insurance background is a plus, but not required
After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)
Perks and Benefits
Paid vacation, holidays and sick days
Generous leave programs, including paid parental bonding leave
Medical, dental, vision coverage, short- and long-term disability, and life insurance
Generous retirement benefits
Opportunities for advancement in a successful and growing company
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers’ Compensation Act.
To apply for this job please visit www.amica.com.
