Sales Specialists are integral to the success of the store environment. The ideal candidate possesses a skillset that allows them to anticipate the needs of both their clients and team in order to drive sales and create a consistent and high-quality in-store experience.
Key Roles and Responsibilities
Support a best in class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
Consistently meet sales and Key Performance metrics as established by Store Management
Take ownership for the customer experience in your store by providing customized and personal relationships with each customer/client
Understand and exemplify the rag and bone brand philosophy and lifestyle
Emulate the brand aesthetic and embody and strong sense of fashion
Maintain a one company/one experience perspective in all customer service interactions
Provide assistance with floor sets, window changes and other merchandising expectations where necessary
Maintain Operational Excellence
Policy and Procedure
Maintain a knowledge and understanding of all Policy and Procedure
Adhere to all policies and procedures as outlines by the organization
Stock/Inventory Management
Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints
IT Systems
Accurately process Point of Sale transactions
Personal Excellence
Consistently act within the core values of rag & bone
Appropriately manage conflict with all members of the team and take ownership of your contribution to the overall team
Contribute to a positive, fun, professional, productive, and team oriented store atmosphere
Contribute to and support company and management initiatives as needed
Identify opportunities to support the team in delivering best in class customer service
Ability to receive feedback from management and peers
Experience/Capabilities
Previous experience in contemporary or luxury fashion sales/clienteling preferred
Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend
Availability to work per the needs of the business
To apply for this job please visit www.rag-bone.com.
