About:
Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy’s, Inc. The face of retail is changing, and change requires innovation.
Macy’s is the largest NYC based digital retailer and has driven more than ten consecutive years of double-digit growth. We’re building a new type of customer-centric shopping experience – at the intersection of content, commerce, and technology – to help customers find and buy products they love.
Do you want to collaborate with a smart and talented team in a fun work environment? This is a unique opportunity to join an established company that is investing in development and growing digital business at scale. Gain first-hand experience defining the future of online and physical commerce. With a constant influx of exciting and challenging problems to solve – you’ll never have a boring day at the office. We also offer many roles with the freedom to build and lead a team. Join Macy’s Digital to grow your career and help shape the future of an iconic brand
Job Overview:
The Site Merchandising team supports site operations, testing, and merchandising functions. They enhance Macys.com success through partnering with business and support teams to ensure flawless site execution and launch new site features and systems enhancements. Site Merchandisers devise and recommend digital strategies that maximize the on-line assortment and drive site traffic.
Essential Functions:
- Alignment of data across all customer touch points and devices, Establish best practices across competitive landscape; assist in promotion execution, brand shop execution, Facet and browse optimization.
- Product Detail Page Optimization, Size & Fit Information, Attribution, Tagging, Page layout, Images, Reviews and CGC Optimization.
- Taxonomy Optimization: Manage Header Fly out, Left Hand Navigation; work with SEO and UX team to develop best practices.
- On Site Search – Optimize failed search terms, act upon trending phrases and key brands.
- Optimize event execution inclusive of Promo Codes, PWPs and GWPs, Sequencing, Boosting.
- Drive Affiliate & SEM results through weekly submissions of top performing offers.
Drive Digital Sales Performance
- Identify online opportunities to increase sales , conversion and profit performance.
- Strategize and collaborate with merchant teams to understand the business strategy, objectives and priorities.
- Prepare and present Key Quarterly Business Review (QBR) to optimize taxonomy & search strategies, inclusive of competitive deep dives. Provide insights and strategies to determine next steps for best online experience.
- Strategic cross-functional relationships (Merchants, Marketing, Creative Production, Production, and Internal Site Merchandise Partners) to leverage necessary resources in establish Best in class event execution.
- Innovation and Improved Customer Experience
- Competitive Analysis to gain insight and develop strategies.
- Seek out opportunities to grow the business by improving the customer shopping experience.
Data Analysis
- Work with business intelligence, experimentation and relevancy to understand and develop comprehensive strategies for site audit.
Leadership
- Assist with training & development of Assistants and trainees on the team. Share best practices across Site Merchandising to support total team growth.
Qualifications and Competencies
- Bachelor’s Degree from 4-year college or university preferred
- 3-5 years direct experience
- Ability to effectively share technical information, communicate technical issues and solutions to all levels of business
- Able to juggle multiple projects – can identify primary and secondary objectives, prioritize time and communicate timeline to team members
- Ability and desire to take product/project ownership
- Ability to think creatively, strategically and technically
- Knowledge of MS Office computer programs are required
- Ability to work a flexible schedule based on department and Company needs.
This job description is not all-inclusive, and Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company’s obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company’s obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company’s obligations under PC Ch. 9-3500 here.
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