HILTON GRAND VACATIONS – HOUSEKEEPER
(Multiple Roles at Multiple Properties Available – Entry, Mid and Senior)
HGV now offers Day One Team Member Benefits!
**New Hire Bonus up to $1,500!**
Do you enjoy bringing a smile to everyone?
We are looking for a Housekeeper who is passionate about creating lasting vacation memories for our owners/guests visiting our resorts!
As a Housekeeper you will be cleaning rooms/suites, which includes: making beds, cleaning bathrooms, dusting, vacuuming, washing dishes, cleaning all appliances, and washing windows/tracks. You would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards!
We offer an excellent benefits package to our full-time Team Members that includes medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!
Your duties will include:
- Greet guests immediately with friendly/sincere acknowledgment.
- Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
- Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
- Follow company philosophies, policies, and procedures and communicate them to appropriate departments
- Clean all assigned units, offices and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
- Ensure resort follows all federal, state, and local laws, including OSHA
- Report any maintenance problems, damage or missing items to proper housekeeping personnel
- Report any suspicious activity to the Security department
- Respond to special requests by guests (such as providing extra amenities or service time requests
- Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
