El Monumento Bar Restaurant is seeking a skilled shift supervisor to join our team and help us create an awesome team and guest experience.
Daily, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. Such tasks include contributing to the production strategy by knowing the business goals and how to achieve them. You’ll also act as a reference point for employees and customers, ready to fix problems that occasionally arise.
As a shift supervisor you will overview the daily activities and how employees perform during their shift. You are responsible for maximizing customer satisfaction through handling requests or complaints. You will also oversee maintaining a tidy and organized workspace stocked with essential supplies, while ensuring that production or service runs smoothly.
Ultimately, you’ll help maintain our business reputation by ensuring daily duties are completed and goals are met.
Responsibilities
• Manage daily schedules, employee shifts, and time-off requests
• Assign duties to employees and oversee their progress
• Ensure that daily sales/production goals are met
• Count cash at the end of the shift and manage bank deposits
• Provide guidance and feedback to employees when needed
• Ensure industry rules and regulations are followed
• Handle customer and employee complaints
• Resolve conflicts between employees
• Monitoring daily employee performance
• Ensuring customer satisfaction
• Managing employee schedules
Requirements and skills
• Previous experience as a Shift Supervisor or similar role
• Full understanding of industry safety standards
• Comprehensive knowledge of basic software, such as Word and Excel
• The ability to meet the physical demands of the job, such as standing up for long hours and lifting heavy loads
occasionally
• Working well within a team
• Ability to multitask
• Leadership and conflict-management skills
Benefits
• Structured and well- rounded training program – FOH/BOH
• Continued career development and growth opportunities
• Paid Vacation
• Meal plan
• Management referral bonus plan
• Competitive pay
Applicants must have night, weekend & holiday availability.
Current hours of operation:
Sunday 10am-2pm brunch 3-9pm dinner
Thursday 3-9pm
Friday-Saturday 3-10pm
Please apply in person at El Monumento 205 West 2nd Street Georgetown, TX 78626 – Daily from 3:00-5:00 pm.
We look forward to meeting you!
