Meat Restaurant seeks an experienced general manager to help work with leadership to increase sales and achieve company goals. Incentives based on performanc3
Qualifications
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He or she should have the ability to see “Big Picture” of running the business
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Must have financial literacy; Ability to understand and learn from financial reports
EXPERIENCE, EDUCATION AND BEHAVIORS
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Knows, lives and can teach about Restaurant systems and practices
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Adopts the Meat Restaurant values as their personal values
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Has excellent communication skills, including active listening and the ability to ask great questions
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Has a sustained record of leading teams to success
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Possess an extremely strong work ethic
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Is educated and is an active learner
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Has the initiative to solve problems and to get things done correctly and on time
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Has the ability to grow other leaders
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Has humility and self-confidence
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Knows how and successfully grows our sales/business profitably
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Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L. responsibility
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Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
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As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course
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Must spend 80% of time on the shop floor in the Front of the House
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Exceptional customer service skills
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Strong time-management skills
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Ability to multi-task, to prioritize and to organize
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Strong interpersonal skills
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Ability to select, develop, inspire and manage strong teams
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Strong communication skills, both written and verbal
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Ability to delegate, follow-up and hold team accountable
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Ability to create and execute effective plans to build the business
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Must have the ability to set budgets and maintain food and beverage cost
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Ability to follow expectations and guidelines set by Potbelly
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Microsoft Office skills
Responsibilities
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He or she should bring his or her Positive Energy each and every day to Build and Inspire our teams and to make Meat a fun place for our customers, too
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Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift
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Create and implement effective development plans
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Create and enforce a plan to reduce turnover
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Build relationships among team members
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Provide effective and open communication on goals during team meetings
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Recognize positive contributions
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Provide timely and thorough performance appraisals based on defined goals and objectives for the shop
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Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
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Administer all in-shop employee benefits and payroll procedures
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Make customers really happy
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Effectively handle customer complaints/issues
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Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
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Maintain a clean and inviting store
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Ensure cleanliness, maintenance and security standards are met
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Ensure product quality, safety and sanitation standards are met
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Provide fast, friendly and accurate service
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Continuously improve customer feedback program scores
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Increase comp sales and deliver budgeted sales each period
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Create marketing plan
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Lead local shop marketing to increase sales
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Create shop plan to continuously improve the business
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Control cost of goods, variances and inventories within the shop
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Staff and schedule appropriately to control labor costs
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Ensure proper cash handling and deposit procedures are followed
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Ensure appropriate inventory and ordering systems are in place
Benefits
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$80000, some flexibility based on skills and qualifications
123 kingston ave near Bergen street
