HOTEL FRONT DESK AGENTS Full Time

The ideal candidate must have a great attitude & interpersonal skills. Also uphold professional working relationships with other team members and maintain composure while under stress.

Front Desk Agent Essential Functions:

• Answer telephones in a friendly manner
• Answer guest questions and offer information and assistance.
• Check guests in and out and thoroughly complete all guest transactions.
• Accurate information is established.
• Obtain or confirm room requirements.
• Verify pre-registration.
• Special requests are noted and fulfilled.
• Proper credit is received.
• Obtain information and signatures.
• Verify credit cards or obtain cash.
• Follow set procedures on posting charges, cashing checks, safe deposits and refunds.
• Rooms are assigned and room keys are issued.
• Assist guests quickly, patiently and with friendly attitude.

• Promote and sell special hotel programs.
• Maintain work area neat and organized.
• Maintain keys in secure area.
• Assist other departments with necessary information to fulfill guest needs.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Front Desk: 1 year (Preferred)

Ability to Relocate:

• Miami Beach, FL 33139: Relocate before starting work (Required)