Duties & Functions:
Must love and support their TEAM!
Must love and take care of our guests!
Must say “yes” and “thank you” often!
Greet all guests warmly
Prepares and services beverages for servers and guests in a quick, efficient and friendly manner
Provides exceptional customer service to all guests
Ensures that guests are served in accordance to State and local guidelines regarding the service of alcohol
Performs proper cash, comp, and check control procedures
Takes inventory of the bar on a regular basis
Provides guests with accurate information about the restaurant and property as well as entertainment offered in each as needed
Works with a sense of urgency to anticipate guest and team members needs when the opportunity arises
Communicates with management, and service staff immediately to rectify any and all guest needs and requests
Ensures work area is in compliance with the Florida health codes at all times
Follows sbe Inventory Control requirements
Must be able to pass pour test on a regular basis
Keeps all stations stocked by polishing and distributing china, glassware, and silverware
Responsible for taking guests orders for in room dining
Understand the operational set up and principle of the Restaurant, Hotel Pool /Bungalow, lounge, and bar
Maintain knowledge of all menus within the hotel
Provide friendly, courteous and professional service at all times
Maintain thorough knowledge of all menus within the hotel
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
To apply for this job please visit www.sbe.com.
