We are currently seeking a highly motivated and customer-oriented individual to fill the position of Bilingual Front Desk Agent for our hotel. This position will be responsible for providing exceptional service to our guests during the afternoon shift from 4 pm-12 am.
As a Bilingual Front Desk Agent, you will be the first point of contact for our guests, and as such, you will play a vital role in ensuring their satisfaction and overall experience with us. You will be responsible for a range of duties, including but not limited to:
Greeting guests and checking them into their rooms
Answering phone calls and responding to emails
Assisting with guest inquiries and requests
Managing reservations and room assignments
Ensuring the front desk area is clean and organized
The ideal candidate for this position will possess the following qualifications:
High school diploma or equivalent
Strong customer service skills
Excellent communication skills, both verbal and written, in both English and Spanish
Ability to work in a fast-paced environment
Ability to multitask and prioritize tasks effectively
Proficiency in Microsoft Office Suite
Previous hospitality or customer service experience is a plus
This is a full-time or part-time position, depending on the needs of the candidate. Please note that the candidate is expected to work weekends and holidays as per the schedule. We offer competitive pay and a positive work environment. If you are looking for an exciting opportunity to work in the hospitality industry and have a passion for providing exceptional service in both English and Spanish, please submit your application today.
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How to Apply:
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Email – Reply to this posting with a Resume.
Fax – send us your resume to 3052649685.
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Hotel Information
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Days Inn Miami International
7250 NW 11TH STREET
Miami Florida 33126
Ph: 3052614230
