Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
Greet all guests upon arrival.
Assist guests with luggage to their rooms promptly when checking in and out.
Promote all hotel functions and facilities.
Hail taxicabs and answer inquiries.
Inform incoming guests on the following, while assisting them to their room: storage area, restaurant hours of operation, location of vending/ice machines, concierge event of the evening, health club information, emergency procedures, equipment and exit paths.
Once in room, provide guest information on amenities, telephone, television channels and procedure for charging item to one’s rooms, door lock and key use, etc.
Assist guests by taking luggage to the curb to meet their transportation.
Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Assist valet and door person when they are busy, cover for lunch breaks and in their absence.
Polish and clean bell carts daily.
Submit all lost and found articles accompanied by a Lost and Found report.
Assist guests into automobiles or taxicab. (Keep white zone clear.)
Check and secure guest’s luggage until departure.
Provide other assistance to guests as necessary to ensure the highest quality of service.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
To apply for this job please visit www.crescenthotels.com.
