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We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!
Inbound Customer Sales Representative Summary
Enjoy chatting on the phone? Interested in a fun, fast-paced work environment? Enjoy the convenience & safety of working from home? Are you motivated by ability to earn lucrative bonus for your performance? Then we would love to hear from you! We are searching for polite, professional individuals interested in creating amazing experiences for customers over the phone. Our “Shopping Buddies” will handle about 20-30 calls from customers each day, assisting them with promotional information and pricing on behalf of a leading Telecommunications company with the goal of making them part of the family! The phone relationship & experience created for these customers is key to winning! Our “Shopping Buddies” will listen to customers to understand their needs and act as their advocate by making recommendations, addressing all inquiries and providing thorough & accurate information to set customers up for success with their new service!
*This is a work from home position with 30 days training onsite*
Make up to $1,000 monthly commission or more!
Guaranteed base pay!
Our amazing Team of Leaders will be there to support you on your pathway to success!
Equipment and Internet Requirements
Ethernet Cord
Hardwired Cable (no wireless)
Modem must be able to direct connect to PC or laptop during working hours
Minimum 10 mbps download/Minimum 5 mbps upload speeds
Inbound Customer Sales Representative Responsibilities
Answer inbound sales calls and greet customers with energy and enthusiasm.
Place outbound calls and communicate with energy and enthusiasm to customers.
Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
Understand and strive to meet or exceed call center sales metrics while providing and excellent and consistent sale experience.
Meet department productivity and quality standards.
Strive for first call sale and take true ownership of customer needs and issues.
Communicate and follow instructions for one call customer satisfaction.
Deliver an amazing sale’s experience through effective and timely resolution of various customer inquiries, concerns, and needs.
Take an active role in educating customers about our clients products and services.
Inbound Customer Sales Representative Requirements
Experience in sales/upsells in a transaction-based environment such as a call center or retail location, demonstrating ability to provide customers with best options that fit their needs is preferred.
Must have ability to work independently and in a team environment.
Problem solving skills.
Ability to maintain accuracy and production standards.
Physical attendance is key to success and necessary to meet objectives.
You have the flexibility to work any shift, including nights and especially weekends.
Inbound Customer Sales Representative Education Requirement
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Inbound Customer Sales Representative Physical Requirements
Ability To:
Speak and sit for extended periods of time.
Stand and walk or otherwise traverse occasionally in order to be accessible to the production floor.
Exert at up to 10 lbs. of force to push, pull or otherwise move objects.
Carry or lift objects up to 10 lbs.
Have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; and/or viewing a computer terminal.
Occasionally bend, reach, kneel, or twist for minimal periods of time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
To apply for this job please visit www.iqor.com.
