Mercado Trabajo

Customer Service Associate I Full Time

This is a Full-time position with benefits at an Hourly Rate: $10.83

Works under supervision, supervises daily service area activities and provides customer support to a service area.

Summary : Responsible for daily mailroom operations and backup for other office personnel. Responsible for the pick-up, delivery, sorting, bulk mailings, preparation and collection of mail from USPS and sort campus departments mail for deliver on/off campus. Greet customers and assist students with mailbox combinations. process Departmental Billing Statements, maintaining all department files and records.
Responsibilities:

Mailing:

Departmental duties: picking up, sort and delivering campus mail to the Galveston post Office, picking up sort and delivering campus mail to/from departments, including metering and bulk mail out of campus mail, following general mailroom practices.

Clerical:

Responsible for mailroom daily operations and backup for other office personnel including: processing deliveries, overseeing counter service, issuing mailbox combinations, processing departmental billing, maintaining departmental files and records, maintaining mailbox data base.

Customer Service:

Provide general information to customers including costs, mailing procedures and general campus information

Customer Service:

Greets and assists customers and processes their requests for services needed.

Administration:

Represents mailroom at campus activates such as New Student Conferences.

Other

Back-up in the bookstore and copy center as needed

Other:

Performs other duties as needed

Education and Experience:
High school diploma or equivalent combination of education and experience.
Two years of related experience.

Knowledge, Skills and Abilities:
Knowledge of word processing, spreadsheet, and database applications. Strong verbal and written communication skills. Strong customer service skills and detail-oriented.
Ability to multitask and work cooperatively with others.

License : Valid Drivers License required

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

To apply for this job please visit www.tamug.edu.

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