About the role:
As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account and maintaining a high level of customer service to continuously exceed our customers’ expectations.
What’s in it for you:
$1,000 annual bonus potential
Up to $5,000/yr in tuition reimbursement
Advancement opportunities with structured career paths and mentoring sessions
Work hard, play hard – Voted a 2019 and 2020 Fortune 100 Best Companies to Work For
What you’ll be doing:
Provide support to a dedicated Sales Representative
Schedule appointments and provide updates on shipments
Assist with billing and payment responsibilities as needed
Input and process accurate shipment data in our state-of-the-art systems
Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries
What you need:
1+ year of customer service experience preferred
Excellent telephone and communication skills
Outstanding organizational skills and attention to detail
Hall of Fame work ethic and ability to learn at rapid speed
Basic computer skills including some knowledge of Microsoft Excel
Ability to thrive and concentrate in a fast-paced open office environment
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com.
To apply for this job please visit www.tql.com.
