We are seeking a Customer Service Representative to join our team! You will be responsible for helping patients by providing product and service information and resolving issues.
Responsibilities:
Handle incoming patient inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve patient issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Experience with high call volume
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
To apply for this job please visit www.blackstonemedicalservices.com.
