Full-time Data Entry and Customer Service position. PhysicalAddress.com, LLC is changing the postal mail landscape. We are looking for a reliable, detail-oriented candidate who will work at our Atlanta, Georgia location. You will be expected to open and close location, scan documents, process mail, interact with multiple computer-based applications, answer phones, and perform general housekeeping.
Job Duties:
- Exhibit top‐tier customer service to our clients
- Handle highly sensitive escalated customer service issues
- Clearly and empathetically respond to support tickets and emails
- Facilitate communication between all departments
- Provide support for miscellaneous requests with a “can-do” attitude and philosophy
- Answering phones
- Call Clients
- Recordkeeping
- Stocking of supplies
- Facilitate shipments
- Sorting mail
- Scanning mail
- Filing mail
- Shredding
Minimum Qualifications:
- 1-2 Customer Service
- Ability to accurately type 45 words/minute
- Expertise with Microsoft Office software including Excel, Word & Outlook
- High integrity with a proven ability to maintain confidentiality of sensitive information
- Positive Attitude
- Basic arithmetic skills
- Good communication skills
- Good typing skills
- Accountable and responsible
- Reliable and dependable
Preferred Skills:
- Desired: Prior Help Desk experience
- Desired: Prior Data Entry experience
- Desired: Prior Mailroom/Warehouse experience
Job Type: Full-time
Salary: $14.00 to $16.00 /hour
Benefit Conditions:
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- Outcome-oriented — results-focused with strong performance culture
- People-oriented — supportive and fairness-focused
- Team-oriented — cooperative and collaborative
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Data Entry: 1 year (Preferred)
Work Location: In person
Atlanta, GA 30318
