The Dominick is an independent hotel that offers its leadership team both freedom and responsibility.
The downtown address lends itself to a casual, more comfortable style of luxury. The design of the hotel imbues a welcoming feeling to the arrival experience with a soaring lobby space enriched by the warmth of wood louvers and the glow of a fireplace. Vestry, the one-star Michelin restaurant, with its relaxing vibe and spectacular cuisine has quickly become a neighborhood and guest favorite.
The Dominick is looking for a Human Resources Manager with strong hospitality experience to round out the Human Resources Team.
Job Requirements
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests’ (internal & external) needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive employee relations at all times.
Resolve internal guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge at all times of:
a) all hotel features/services, hours of operation.
b) daily house count and expected arrivals/departures.
c) scheduled in-house group activities, locations and times.
Answer department telephone .
Check office storage areas for proper supplies. Instruct designated personnel to rectify any deficiencies.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Assign work duties to staff Communicate additions or changes to the assignments as they arise throughout the shift
Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
Inspect grooming and attire of staff; rectify any deficiencies.
Constantly monitor Human Resources staff performance in all phases of service and job functions, rectify any deficiencies with respective personnel.
Tour each department daily; look for safety hazards and check staff adherence to hotel policies and procedures.
Monitor the staffs’ interaction with guests and employees; resolve discrepancies with respective personnel.
Assist departmental staff with their job functions to ensure optimum service to guests/ employees.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Maintain files on all current laws regarding Human Resources on:
a) Wage and Hour
b) Union
c) Workers Compensation
d) Immigration
e) Unemployment
f) A.D.A
Alcoholic Beverage Service
Maintain files on resource areas to include:
a) Compensation Carrier
b) State Employment Agency
c) Corporate Human Resource Office
Maintain and update the M.O.D. manual with accurate procedures/information relative to Human Resources.
Develop and maintain current job descriptions for all hotel positions.
Identify and use outside recruiting sources.
Place online ads for job openings.
Interview all applicants for management positions and submit recommendations.
Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with hotel policy and procedures.
Develop and conduct an orientation program for all new hires.
Ensure accurate maintenance of all employee files.
36. Identify and coordinate outside training sources which address the hotel’s training needs.
Conduct, monitor and critique in-house training programs/sessions.
Identify certified personnel for training on CPR and other health awareness topics. Schedule and maintain current records on certified hotel personnel.
Provide feedback to Human Resources staff on their performance. Handle disciplinary problems and counsel employees.
Establish guidelines for performance reviews on all employees. Ensure completion and placement in employees’ files.
Establish progressive discipline procedures; monitor compliance with such; conduct counseling sessions with employees; ensure documentation and placement of records in employees’ files.
Conduct and document exit interviews with all terminated employees; ensure placement of documentation in employees’ files.
Job Requirements
Essential:
1. College degree.
2. At least 7 years experience as a Human Resources Manager, preferably a 5 star hotel with over 200 employees.
3. Experience in working with labor unions and negotiating contracts.
4. Knowledge of government labor regulations.
5. Knowledge of employee benefits processing.
6. Computer literate.
7. Knowledge of budget preparation and cost controls
8. Compute accurate mathematical calculations.
9. Fluency in English both verbally and non-verbally.
10. Ability to:
· perform job functions with attention to detail, speed and accuracy under pressure of tense/confrontational situations..
· enforce hotel’s standards, policies and procedures with hotel staff.
· prioritize and organize.
· be a clear thinker, remaining calm and resolving problems using good judgement.
· follow directions thoroughly.
· understand guest’s service needs.
· work cohesively with co-workers as part of a team.
· work without direct supervision.
· maintain confidentiality of guest information and pertinent hotel data.
Desirable:
1. Fluency in a foreign language, preferably Spanish.
2. Previous employee relations training.
3. Previous experience in hospitality industry, preferably a 5-star hotel.
4. Certification in CPR.
Perks
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
401(K)
401(K) Matching
Family Medical Leave
Paid Holidays
Paid Sick Days
Commuter Benefits
Free Daily Meals
Paid Time Off
Company Discounts
Job Type: Full-time
Pay: $140,000.00 – $165,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
246 Spring St, New York, NY 10013
