Agency: Highway Safety and Motor Vehicle
Working Title: DRIVER LICENSES EXAMINER I – 76003037 1 1 1
Position Number: 76003037
Salary: $27,233.04 Annually
Posting Closing Date: 03/07/2021
Department of Highway Safety & Motor Vehicles
Division of Motorist Services
Bureau of Credentialing Services
DRIVER LICENSES EXAMINER I
$27,233.04 Annually
Note: In addition to the base salary, this position is eligible for a competitive area differential (CAD) salary additive in the amount of $105.73 monthly.
Contact: Adrianne Astudillo, 305-921-8660, option 5
Who We Are
The Florida Department of Highway Safety and Motor Vehicles (DHSMV) provide highway safety and security through excellence in service, education and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include:
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
Job Summary
The State of Florida Driver Licenses Examiner position is a professional, entry-level position responsible for providing services to the public, including determining and verifying driver eligibility and compliance, administering driving tests, issuing driver licenses, temporary licenses and identification cards, and collecting payment from customers for goods and services. This is accomplished by administering vision, written, and road tests to driver license applicants; determination of qualifications; and the collection and processing of driver licenses fees. If you are a proactive person with a strong customer service focus, take pride and ownership in your contribution, have excellent attention to detail and want to be part of an organization that impact the day-to-day operations for the State of Florida, the Department of Highway Safety is interested in bringing you aboard to join our team.
Position Related Requirements
In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver’s license; not learner’s license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.
Selected applicants will work in both controlled indoor environments as well as outdoors (inclement weather) and within enclosed vehicles/equipment. Selected applicants must physically be able to administer driving tests and enter and exit low/high vehicles without assistance.
Occasional overtime is required.
Preferred Qualifications
Multi-lingual (fluent in speaking, reading and writing Spanish or other foreign languages).
High school diploma or GED equivalent.
At least one year of full-time work experience which involved face-to-face customer contact or at least one year of full-time work experience in a driver license/motor vehicle program area or Tax Collector’s office.
Work experience in entering data, cash handling, collecting payments or operating a register.
Work experience reviewing/verifying information or data.
Ideal Candidate Attributes
Skill in providing customer service to diverse cliental in a tactful, courteous and non-judgmental manner.
Ability to understand, interpret and apply state motor vehicle laws and statutes, and DHSMV operations, policies, and procedures.
Ability to perform effectively in a fast-paced environment.
Skill in communicating effectively, verbally and in writing.
Ability to handle cash and make correct change.
Ability to maintain the confidentiality of information.
Ability to develop and maintain effective relationships with others.
Skill in operating a personal computer and performing data entry.
Knowledge of procedures for operating motor vehicles, including cars and trucks.
Ability to make sound, well-informed and objective decisions and assist in resolving problems.
Ability to work well independently and within a team environment.
Application Process Notes
In order to be considered for this position, the applicant’s employment history must support the responses provided to screening questions.
When applying to this position, you should explain all gaps of employment greater than 90 days. This can be done by listing the gap period (date, month, and year) as a period of employment in the application. A brief explanation as to what you were doing during that time period should be provided (for example, “unemployed”) in the duties and responsibilities field.
The elements of the selection process may include a skill assessment and/or an oral interview.
The process for selecting applicant(s) for this position could take up to six months. Following the six-month period, a new application must be submitted to an open advertisement in order to be considered for that vacancy.
General Information
HSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
To apply for this job please visit www.flhsmv.gov.
