Dunkin’ Restaurant Manager Full Time

• Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints.
• Ensure store budget is met per district manager/franchisee
• Complete weekly food and paper inventory
• Complete temperature & coffee calibration logs, and provide product order and throwaway sheets to central production facility daily. Also complete the red and blue book.
• Complete daily cash management functions (cash reports, deposits etc. in its entire)
• Complete weekly schedule for store personnel
• Responsible for the daily maintenance of all equipment, stock areas, sales areas, building and grounds
• Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and procedures.
• Ensuring proper staff levels at all times for optimum scheduled times.
• Responsible for assessing all store employees performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.
• Responsible for monitoring performance/customer service and morale of store employees
• Responsible for handling disciplinary action and terminations of store staff (when necessary)
• Responsible for coordinating monthly meeting with management team.
• Attending monthly manager meetings.
• Provide ongoing training as needed regarding new products, promotions, policies etc.
• Compliance with all federal, state and local labor laws.

Additional

Job Specifications : Knowledge, skills and abilities normally required for competent performance in the job.

• 2+ years in a food service/retail environment
• Strong interpersonal and leadership skills
• Judgment, tact, and diplomacy to effectively resolve conflicts
• Intermediate PC skills – ability to use basic word processing and spreadsheet software for internal communications and data analysis.

Training/ Certification Requirements

• ServSafe

Benefit Conditions:

• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Sanitizing, disinfecting, or cleaning procedures in place

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Work Remotely

• No

This Dunkin’ Donuts restaurant is independently owned and operated under a franchise granted by PSP Franchising, LLC.

You are applying for work with a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc., Dunkin’ Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin’ Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

Job Type: Full-time

Pay: $19.25 – $20.00 per hour

Expected hours: 50 – 55 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift

Experience:

• Restaurant Experience: 2 years (Preferred)
• Leadership Experience: 2 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• San Antonio, TX 78261: Relocate before starting work (Required)