Evolution Parking & Guest Services es el proveedor exclusivo de Estados Unidos de servicios especializados de valet parking y puerta de entrada exclusivamente para hoteles y complejos turísticos en todo el país. Nuestro enfoque estricto en servir solo a la industria hotelera brinda a nuestros clientes el beneficio de una plataforma de servicio al huésped más sofisticada sin las distracciones de otras verticales. La administración del estacionamiento con valet y los servicios de timbre del hotel es nuestro único nicho y nos brinda toda nuestra atención.
Existe una distinción entre servicio al cliente y hospitalidad para los huéspedes. Entendemos esto y hemos establecido una filosofía de empresa y una plataforma operativa con un enfoque sin precedentes en la selección de talentos, la capacitación en servicio al huésped y el desempeño de calidad.
Obligaciones y responsabilidades esenciales:
Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each guest.
Upholds and delivers on the Forbes Travel Guide arrival and departure standards.
Takes extreme pride in appearance of uniform, posture, verbiage and service area 100% of the time.
Inspects vehicles and documents any vehicle damage
Able to hold professional conversations with each guest
Holds a high level of personal accountability to actions and appearance
Proactively attends to guests’ every need
Demonstrates competency in driving all types of vehicles to include both manual and automatic transmission.
Assist in maintaining the ramp congestion-free through traffic control, monitoring illegal parking, and immediately storing vehicles.
Takes responsibility for general clean-up of the grounds surrounding Valet and Parking lots.
Performs other duties as assigned.
This position has a physical demand of moving quickly (running/jogging) to the parking lot to retrieve the guest’s vehicle either within a flat lot or parking garage
Qualifications:
Must be at least 21 years of age and have a valid US driver’s license.
Must pass a pre-employment drug screen, mother vehicle check and background check.
Exceptional customer service skills. Excellent communication and interpersonal skills.
Must be able to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing and crouching.
Must be able to stand for long periods of time and occasionally run.
Must be able to run up and down multiple level of stairs
Ability to work outdoors in all weather conditions
High school diploma or equivalent.
Experiencia conduciendo un vehículo de transmisión manual.
Evolution Parking and Guest Services se complace en ofrecer los siguientes beneficios y ventajas:
Médico
Dental
Visión
Discapacidad a corto plazo Discapacidad a
largo plazo
Seguro de vida
Descuento de calzado Skechers
Seguro para mascotas
Descuentos en entretenimiento para empleados Descuento en
gimnasio
To apply for this job please visit evolutionpgs.com.
