Description:
ALL ABOUT TARGET
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do.
ALL ABOUT CLOSING
You put the finishing touches on the team’s day of hard work. You thrive off of organization and strategy. You know how to prioritize through the eyes of the guest and have fun with the team while nailing closing routines to ensure guests get a great first impression the moment the doors open the next day. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.
The role of an Executive Team Leader- Closing can provide you with:
- Knowledge of guest service fundamentals and experience building and managing a guest-first culture across the store
- Skills in guest engagement, problem-solving and resolution
- Knowledge of retail business fundamentals; department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Experience setting stores monthly and quarterly workload to support business priorities and managing a team to deliver sales goals
- Experience managing closing routines and overseeing total store operations while partnering with area and store leaders on procedure, process and team member concerns
- Skills in managing process improvement and workload efficiency across the store
- Skills in recruiting, selecting, and talent management of hourly team members and leaders
As an Executive Team Leader- Closing, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability
· Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals · Make schedule adjustments as needed and provide recommendations to leadership to align to business needs and trends
- Create and execute strategies as initiated by store leadership to deliver business results while prioritizing the guest experience
- Be a peer leader to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage leader check-in and check-outs as daily connection points
- Know and assess the competition; leverage guest insights and feedback to drive the business
- See the store through the lens of the guest, ensure the store is set up for success and the team is operating efficiently through service, in-stocks, zone, brand and team
- Identify the root cause of problems and take action to achieve performance goals
- Leverage appropriate escalation tools to solve team member, process and/or guest issues; notify and partner with leader(s) as needed
- Oversee store operations with complete autonomy
- Plan, manage and follow-up on organizational and operational change
- Anticipate and identify changes in unique store trends
- Establish a culture of accountability through clear expectations and performance
- Anticipate staffing needs, talent plan and recruit – both long and short term
- As a key carrier, follow all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to wor
- All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader- Closing.
But there are a few skills you should have from the get-go:
- 4 year degree or equivalent experience
- Strong interpersonal and communication skills
- Strong business acumen
- Manage conflict, lead and hold others accountable
- Relate well with and interact with all levels of the organization
· Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis · Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
