Food & Beverage Supervisor
As a visible member of the property’s Leadership Team, the Food & Beverage (F&B) Supervisor serves as a key liaison for hotel guests, F&B Manager, and for the General Manager. The F&B Supervisor is accountable for directing and coordinating the resources, tasks, requirements, systems and processes related to the day-to-day operation of the hotel’s onsite bar and restaurant, and for creating an energized and positive work environment that results in the delivery of exceptional guest service
Responsibilities include:
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well-being of guests.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Management.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Restaurant type:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
License/Certification:
- Driver’s License (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: In person
Irving, TX 75039
