JOB DESCRIPTION
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. This is a fast paced work environment which requires the ability to multitask effectively.
The ideal candidate has previous retail sales experience, fast learner, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
At this moment we are also looking for someone that lives close by that can handle our morning or afternoon shifts. We are the only UPS Store open 7 days, so availability on weekends is a plus.
Notes:
This is NOT a warehouse job.
This is NOT a desk job.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer’s shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Retail experience required
BENEFITS
Business Cards
Uniforms Provided
Lunch Provided Frequently
Overtime Opportunities
Bonuses
Posted
January 26, 2021
Employment Type
Full-time
Compensation
$10 / hour to start
Company
The UPS Store
Location
301 West Platt St
Tampa, FL 33606
US
To apply for this job please visit locations.theupsstore.com.
