Requisition No: 301161
Agency: Department of Health
Working Title: HEALTH SUPPORT SPECIALIST – 64069410
Position Number: 64069410
Salary: $29,000.00 – $30,000.00
Posting Closing Date: 02/04/2021
REQUIREMENTS
The incumbent provides services for the WIC Program in accordance with DHM 150-24, and the FL-WISE User’s Manual. The incumbent in this position will have the authorized “need to know” access to confidential WIC clients records, and the FL-WISE data system. Assignments of Duty Station, hours and days worked may vary based o agency/unit needs. Incumbent will have access to records containing social security numbers in the performance of job duties. The incumbent of the position will work with a diverse population and will deliver services in English/Spanish or English/Creole.
This position requires that you have a high school diploma or equivalent, such as a G.E.D and experience interviewing individuals to obtain demographic or other confidential information. Must be willing to travel throughout Miami-Dade County (Monroe county line, to Broward county line) and work a varying work schedule within the hours of 6:30 AM to 7:00 PM, Monday through Saturday based on agency/unit needs.
Preference will be given to individuaols who are bilingual.
Interviews and screens participants for demographics and WIC income eligibility. Completes required FL-WISE Compute System screens, temporary certification and ineligibility forms; reviews immunization records as per program requirements. Issue food benefits, special formula, and required documents to clients. Responsible for security, storage and inventories including but not limited to special formula and EBT cards. Completes daily and monthly inventories as required. Takes height and weight measurements. Ensures anthropometric equipment is calibrated and clean all the time.
Performs finger sticks for WIC participants for the purpose of completing CLIA waived hemoglobin tests. Calibrates and performs daily controls for Hemocue analyzers. Maintains a log of lab results and services performed. Maintains hemoce machines and keeps work/lab stations clean and organized. Provides second nutrition education contact to clients, individuals and/or groups. Ensures nutrition and breastfeeding education and promotion information adheres to appropriate nutrition theme and/or lesson plan and to state and local agency guidelines. Completes proper documentation of nutrition education on client electronic records, tally and electron databases as required.
Interviews and screen participants for Nutrition and Breastfeeding information. Completes nutrition questionnaires and completes required FL-WiSE computer screens related to nutrition HX and BF as delegated.
Answers all incoming telephone calls and provides information and WIC client related services as requested; schedules client appointments. Provides information to participants regarding WIC policies and procedures, rights and obligations and how to use WIC EBT benefits card. Operates FL-WISE Computer System, scanners, pin pads, and network printers, and electronic databases i.e., Formula Tracking.
Participates in Outreach activities including but not limited to Health Fairs, FL- DOH Events, Community Programs, contacting healthcare professionals, contacting potential WIC clients, attending outreach activities, scheduling and rescheduling client appointments, and other outreach activities as assigned. Attends all WIC Program, Florida Health in Miami Dade County, Florida Health and other meetings or conferences as assigned. Participates in mandatory meetings and in-service trainings. Ensures accurate completion and timely submission of all administrative records including but not limited to: EARs, timesheets, leave requests, travel, monthly reports, SERVFL, Train Florida, etc.
Email communications must be maintain on daily basis.
Perform other related duties as assigned. Adheres to assigned work duties as designated by supervisor
Knowledge, skills and abilities, including utilization of equipment, required for the position:
Knowledge of general office procedures and practices.
Ability to prepare reports and correspondence.
Ability to plan, organize and coordinate work activities.
Ability to develop and implement office procedures
Ability to follow instructions. Ability to review data for accuracy and completeness.
Ability to perform basic arithmetical calculations.
Ability to perform finger sticks for WIC participants for the purpose of completing CLIA waived hemoglobin tests.
Ability to calibrate and perform daily controls for Hemocue analyzers.
Ability to take height and weight measurements.
Ability to operate FL-WiSE Data System proficiently, scanners, pin pads, network printers and databases.
**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **
This position requires a security background check and participation in direct deposit.
Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
BENEFITS:
Department of Health Career Service employees enjoy the following benefits:
State of Florida Retirement package – 3% employee contribution required
9 Annual paid holidays
Ability to earn 104 hours of paid Annual Leave (annually)
Ability to earn 104 Hours of paid Sick Leave (annually)
Health insurance for individual or family coverage
Life insurance
Additional supplemental insurances available such as dental, disability, etc.
Tax Deferred Medical and Child Care Reimbursement Accounts available
Tuition waiver available
Your take home pay can be significantly influenced by your insurance premiums. Compare your current premium with the State of Florida employee premiums!
Monthly employee premium for the standard PPO/HMO:
Single coverage is $50
Family coverage is $180
Monthly employee premium for the High Deductible Health Plan PPO/HMO:
Single coverage is $15
Family coverage is $64.30
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Miami
To apply for this job please visit www.myflorida.com.
