What’s the job?
Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.
Your day-to-day
Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest
Own your kitchen – keep on top of supplies and equipment, and minimise waste
Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
Help create a safe space by following safety procedures and wearing necessary protective equipment
Be cleaner than clean – meet or exceed local cleanliness and hygiene laws
Help with washing up and other kitchen duties when needed
Give guests a better experience by helping with any queries or advice
Wear your uniform with pride
Take on other ad-hoc duties when the whole team needs to pull together
What we need from you
Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
Literate – you’ll need a good grasp of reading, writing and basic math
Flexible – night, weekend and holiday shifts are all part of the job
Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to
How do I deliver this?
Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
To apply for this job please visit www.tpg.com.
