Front Desk Agent
Duties:
– Greet and welcome guests as they arrive at the hotel
– Check guests in and out, ensuring all necessary information is obtained and recorded accurately
– Answer phone calls and respond to guest inquiries and requests
– Assist guests with check-in/check-out procedures, room reservations, and other hotel services
– Handle guest complaints or concerns in a professional and timely manner
– Maintain a clean and organized front desk area
Requirements:
– Excellent communication and customer service skills
– Proficient in using phone systems and computer software
– Strong attention to detail and organizational skills
– Ability to multitask and prioritize tasks effectively
– Previous experience in a customer service role is preferred
Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all guests. If you are friendly, professional, and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays.
To apply, please submit your resume, a cover letter detailing your relevant experience is optional. We look forward to reviewing your application.
Job Type: Full-time
Pay: $15.00 – $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Dripping Springs, TX 78620: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
