Mercado Trabajo

Hotel guest services agent @ Sonesta Full Time

  • Full Time
  • Atlanta

Work location: Sonesta Select Atlanta Airport North
Address: 3399 International Blvd, 30354

Apply through the Sonesta site here

Qualifications we’re looking for:
– High School diploma or equivalent
– One year of previous hotel experience, or retail customer service preferred
– Problem solving, reasoning, motivating, organizational and training abilities preferred
– Will be required to obtain a ServSafe certification
– May be required to obtain a TIPS certification

What you’ll do in this role:
– Register guests, issue room keys, and provide information on hotel services and room location.
– Answer phones in a prompt and courteous manner.
– Process all cash and credit card transactions in accordance with established procedures
– Maintain the security of cash, credit card transactions, and guest information.
– May routinely book guest reservations for individuals and/or groups that are requested either by phone

We offer a variety of benefits at Sonesta
Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, and more.

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