Leadership
Trainer/Developer/Motivator
Communication
Ownership/Commitment
Accountability/Delegation/Follow Up
Sales Driver/Goal Oriented
Professionalism
Emerging Skill – Planning/Time Management Key Operations Responsibilities:
Ensures Merchandise Movement Process is flawlessly executed
Responsible for merchandising, signing, and resets in Now, Style, Room, Tech, and Party
Responsible for opening and closing store procedures
Responsible for performing S M duties in their absence
Assists in supervising all Associates
Assists in training all Associates
Assists in coaching all Associates
Assists in developing all Associates
Assists in staff scheduling
Reviews all corporate communications and reacts accordingly
Partners with supervisors or corporate office regarding store issues
Drives store sales and controls expenses
Uses financial reporting to drive business opportunities
Assists payroll process and ensures budget is in line with plan
Assists in merchandising procedures
Responsible for maintaining assigned zone
Sets and maintains Market Plan, Signage, and other Merchandise Sets
Ensures the execution of company Inventory Integrity process
Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
Authorizes register functions including post voids, returns and discounts
Complies with Human Resources policies and procedures
Leads Asset Protection and Safety processes and holds associates accountable
Delivers exceptional customer service through personal contact with customers
Assists in receiving and stocking procedures
Unloads merchandise from trucks
Checks in shipments
Stages merchandise for the sales floor
Packs out merchandise
Leads and ensures Five Below’s Packaway Process is completed within timeframes provided
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Key Measurables:
Sales
AP Audits
Shrink Results
Expense Control
ADS
CSAT scores Essential Job Functions:
Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time Minimum qualifications:
High School Graduate or equivalent.
College experience preferred
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure Five Below is an Equal Opportunity Employer
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