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Representante de Servicio al Cliente
# De solicitud: 223851
Lugar (es) de trabajo: Nueva York, NY
Código postal: 10006
Categoría:
Agencia de servicio al cliente : MJHS
Estado de atención domiciliaria
: Oficina regular a tiempo completo : basada en la oficina
MJHS Home Care brinda servicios clínicos avanzados y apoyo emocional a los pacientes que se recuperan de una enfermedad, lesión o cirugía. Con una amplia gama de servicios respaldados por un sistema de salud integrado, los pacientes pueden recuperarse en el entorno familiar de su hogar.
¿Por qué trabajar para MJHS ?:
When you work with us you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal and holiday time that you won’t find at our competitors. Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance and career development you desire to help you achieve your career goals. You take care of our patients, residents and health plan members, and we will take care of the rest!
Benefits include:
Tuition Reimbursement for all full and part-time staff
Generous paid time off
Affordable medical, dental and vision coverage for employee and family members
Two retirement plans! 403(b) AND Employer Paid Pension
Flexible spending
And MORE!
Responsibilities:
Serves as a liaison between Home Care Planners, and the Social Work/Case Management department. Responds to Social Work/Case Managers/patients/customers complaints and grievances. Takes accurate messages, problem solve where applicable and forwards to appropriate party as directed. Enters patient referral information into the MISYS system including patient demographics, diagnosis and plan of care. Sends tasks to Date Management Coordinator for Insurance Verification. Verifies that all new physicians license number, NPI number is registered, and checks for duplicate physician before entering into Misys. Contacts physicians/Clinics/ hospitals/Nursing Homes/sub-acute facilities to develop/maintain/follow up on pending and/or new referrals.
Qualifications:
Se requiere diploma de escuela secundaria o GED.
Experiencia mínima de 6 meses en call center.
Se prefiere la experiencia de admisión.
Requiere Microsoft Word y Excel.
STAT, se prefiere Omni / MISYS.
Fuertes habilidades de comunicación verbal.
Capacidad para realizar múltiples tareas y trabajar en un entorno acelerado.
¡Conéctate con nosotros!:
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To apply for this job please visit www.mjhs.org.
