Office Support Assistant Full Time

Responsible for performing administrative tasks that support a residence hall community office, including: serving as the primary staff member to answer phones, greet customers, and respond to residents. Completes administrative tasks related to the operation of the residence hall community.

• • Assist with managing the administrative work related to the residential communities including:
  • Answer community phones for the Department of Housing and Residence Life
  • Respond to office visitors, students, and guests
  • Administrative process of health and safety checks and roommate agreements, etc.
  • Move-in walk-through, preparation, and correspondence
  • Track community work orders
  • Assist with and maintain records for occupancy checks, vacancy reports, and room inventory files
  • Process student charges for damages to rooms and/or room inventory
  • Make copies and prepare documents for meetings, training, and presentations
  • Assist with the completion of university and departmental travel paperwork and reports
  • Assist with scheduling and communicating with staff and students
  • Organize and inventory keys, maintain key records, order new keys, prepare and distribute electronic keys, receive and distribute hard keys, issue key charges
  • Assist with human resource administration processes, including time-card distribution, collection, and accuracy
  • Assist with supervision of OPS staff -maintain scheduling for community space and submit associated work orders as needed
  • Oversee the monitoring and tracking of facilities turn processes during spring, summer, and fall ensuring partners and vendors have accurate and complete information.
  • Maintain and reconcile the community budget tracker for Residence Life and Education Coordinator and the Graduate Coordinator.
  • Communicate with Accounts Receivable and Accounts Payable staff regarding financial matters.
  • Ensure office manuals are kept up to date, order supplies, business cards, ID badges, uniforms, and keep inventory of supplies for future needs.
  • Ensure office machinery (printer/fax machine, persona encoder, computers, phones, radios. etc) are working properly and report operational problems appropriately.
  • Assist with staff recognition and development efforts.
    Other duties as assigned by supervisory staff.

Department:

SDES – Housing and Residence Life

Work Schedule:

Mon-Fri 8 am-5 pm, hours may vary at times

Type of Appointment:

Regular

Expected Salary:

$29,069 – Negotiable

Minimum Qualifications:

High School Diploma or equivalent and 0+ years of relevant experience.

Preferred Qualifications:

• • Previous administrative office experience
  • Previous experience in a university environment
  • Previous supervision experience
  • Previous experience supporting facility operations including work order tracking and record maintenance of keys
  • Previous software experience with StarRez, Maxient, eRezlife, or Qualtrics

Additional Application Materials Requirements:

N/A

Special Instructions to Applicants:

Health Assessment Required:

N/A

Veteran’s Preference

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF’s Equal Opportunity Statement can be viewed at: http://www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.