RRD-Office Services Associate
We are seeking to fill the Office Services Associate role. This individual should be someone who has a desire to learn the various roles associated with being part of an Office Services team in a corporate financial services setting. Candidates should also have a strong client services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.
Principal Responsibilities
Meet and greet clients and visitors as needed
Create and modify documents, and prepare reports using Microsoft Office
Setup and coordinate meetings and conference rooms; clean conference rooms after meetings
Follow procedures to run print jobs, punch, and bind printed materials
Performs key ops procedures on office reprographics equipment
Troubleshoots problems with reprographics equipment and places service calls as required
Receives, sorts and delivers incoming mail
Prepares overnight deliveries, affixes postage to outgoing mail, and maintains records on postage
Performs regular mail runs
Maintain inventory of office supplies and order supplies when needed
Coordinates work orders, vendors, and purchase orders
Coordinates messenger services/deliveries
Perform other duties as needed including coverage for other business service functions at the site.
Helps with office moves
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
Maintain hard copy and electronic filing system
Other duties as assigned including coverage for other business services functions within the site.
Handles sensitive and / or confidential documents and information responsibly, and with integrity
Fulfilment of document scanning requests
Cross train in all service areas and provides backup support as needed.
Communicates professionally via email and verbally
Ensure all work is performed according to client specifications, meeting and exceeding expectations.
Deliver support for specialty projects as required.
Monitor and maintain customer and RR Donnelley policies and procedures.
Other duties as assigned including coverage for other business services functions within the site.
Support two locations with the above responsibilities as needed.
Must be fluent in Spanish
Shift Available Monday-Friday 8am-5pm
Required Skills
2-3 years’ experience in similar service
Ability to work overtime as needed
Ability to handle sensitive and/or confidential information.
Ability to work well with others in a team atmosphere
Experience in navigating a high-profile, high-paced environment
Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service.
Provide premiere service to clients with a “can do” attitude.
Excellent written and oral communication
Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook.
Ability to problem solve, rationalize and mitigate/manage obstacles presented.
RR Donnelley is an EEO/AA including Vets and Disabled Employer
Required Experience
To apply for this job please visit www.rrd.com.
