Performs all functions necessary at the Reception Desk / Switchboard
Position responsibilities:
1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
2) Answers and directs incoming phone calls in a prompt, friendly and outgoing manner
3) Handles customer and associate questions and requests
4) Distributes applications to prospective new associates
5) Coordinates and schedules appointments for Management
6) Filing, copying & other clerical assignments as needed
7) Maintains associate bulletin boards; insures they are current; posts schedules
8) Familiar with store layout
9) Remains product knowledgeable
10) Aware of advertised sales, special events and store layout
11) Keeps work area clean, neat and well stocked with supplies
12) Follows all Company Policies and Procedures
Education and/or Experience
High School diploma or equivalent experience
Mathematical Skills / Reasoning Ability
Ability to calculate figures such as discounts and make change to customers
Communication Skills
Ability to communicate in a friendly and professional manner to our customers and other associates
Physical requirements
Able to stand for extended periods
Other Knowledge, Skills and Abilities
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computerized Point of Sale register system and computerized PBX system
Other duties, assignments and responsibilities as needed.
Bass Pro Shops
To apply for this job please visit www.basspro.com.
