Homee, Inc. is a venture backed technology company providing premier on-demand home servicing technology, and we are looking to add to our growing team. The Independent Claims Adjuster will support the operations team with processes and flow which complement the overall operation of claim-related repair and home warranty service for HOMEE’s insurance affiliates. The role will help drive an enhanced customer experience and will be responsible for assisting high-performing teams who successfully deliver on all partnership commitments and business objectives.
RESPONSIBILITIES:
Coordinate property maintenance requests with property managers, find the right provider and schedule appointments with tenants
Troubleshoot issues and coordinate with team members to respond to tenant or homeowner questions or concerns
Assist with basic technical questions
Update property managers on jobs
Create and edit bids for larger projects
Provide the highest level of customer care
Update customers (including Property Managers) current status of jobs
REQUIREMENTS:
Excellent oral communication skills
Strong computer skills, ability to learn new applications quickly
Experience with conflict resolution and troubleshooting quality control issues
Construction background or knowledge of project management a plus
Bilingual a plus
To apply for this job please visit www.homee.com.
