Principal Duties and Responsibilities (Essential Functions):
Check order accuracy before order entry submission
Assist sales representatives in taking and providing information from/to customers
Assist sales team in making sure that all sales goals are achieved
Participate with sales representatives in providing assistance with sales reports
Calculate Footage – Regular & California stack
Work in cooperation with front office /order entry personnel
Processing claims
Check on customer BOL pick-up
Check on plants being ordered through the Brokerage Dept.
Be aware as to when the brokered plants will arrive for orders being shipped
Check with receiving for orders as to when plants arrived
Check on plant status prior to the plants being shipped
Check on the quality of the plants being shipped
Work with pullers to achieve a good quality of plants as they are being pulled
Additional duties and responsibilities as assigned
Generate reports as directed by management
Take pictures for product advertising
Take customers on tours of the farm
Tag requested plants for customers
Main Objective
To achieve good communication with sales, front office, and operational personnel. Provide excellent customer service and assist the sales team in achieving the sales goals.
Qualifications & Skills:
High school diploma or better
Experience in Sales and Customer service required
Enjoy working with people in a team environment
Detail Oriented and organized
Problem-solving capabilities and capable of handling multiple tasks and requests
Strong verbal communication skills and the ability to listening
Product knowledge a plus
Bilingual English and Spanish a plus
Microsoft Office Skills including Outlook, Word, Excel, PowerPoint
To apply for this job please visit www.costafarms.com.
