JOB SUMMARY:
UOWN, a 777 Partners company, is looking for a Sales Support Specialist to work out of their offices in Tampa, FL. The Sales Support Specialist is primarily responsible for being the main point of contact for their assigned merchants. The ideal candidate will be able to promote a successful mutually beneficial relationship while ensuring sales quotas are met.
DUTIES AND RESPONSIBILITIES
Communicate with assigned Merchants to strengthen relationship between the company and the Merchant’s ownership/sales management
Communicate with assigned Merchants to promote the brand usage and Sales and Marketing Campaigns as introduced. Report on campaign statistics.
Track the sales volume of funded deals at the merchant location level and work with those merchants who’s volume falls below monthly/year to date goal expectations.
Address/resolve Merchant issues and work to increase Merchant loyalty and retention.
Serve as a Merchant advocate for problem resolution.
Function as a training resource for the Merchant Sales representation.
Back‐up role (New Dealer Recruitment and Dealer Development when necessary to cover
Responsibility for the timely updating and effective use of the Application Manager Dashboard and Sugar CRM System.
Participate in Trade Shows as required throughout the Year. Ensure adequate coverage of the Telesales Department during Show events.
SKILLS / KNOWLEDGE / ABILITIES
Strong interpersonal skills with the ability to work in a team environment to accomplish mutual
tasks and goals.
Superior Customer Service Skills
Excellent communication skills (oral and written)
Engaging and enthusiastic personality.
Performance based mentality – metrics and interpersonal.
History of achieving and exceeding goals/quotas.
Analytical thinking
Effective Time Management
Ability to multi‐task
Problem Solving
Strong computer and CRM skills (Microsoft Word, Excel, Notes, Outlook)
Bilingual (English/Spanish) highly preferred
EDUCATION AND EXPERIENCE
B2B Customer Service Experience
Bilingual (English/Spanish) highly preferred
Sales Experience (a plus, but not required)
AA Degree at a minimum
Hours 9:00 to 6:00 (Primarily supporting the Central Time zone) – Ability to shift to 10:00 to 7:00 on occasion
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk and hear. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
EEOC
Uown Leasing is an Equal Opportunity Employer. All aspects of consideration for employment and employment with the Company are governed on the bases of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
To apply for this job please visit www.777part.com.
