Who We Are:
Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. For more than 25 years, our development teams have created some of the most critically acclaimed and commercially successful entertainment experiences, captivating and engaging audiences around the world. We are incredibly proud of our ability to deliver consistently the highest-quality titles, as well as our colleagues who help to create our unique culture and work environment that is inclusive, diverse, and dynamic.
While our offices are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.
The Challenge
Take-Two is looking for an organized, enthusiastic individual to assist with the day-to-day customer service administration across our sales department. This person will work with our sales team and customers, serving a key role within our organization.
What You’ll Take On
Manage the complete return cycle for all Take 2 customers – get authorization for return, communicate with customer return policy, work with warehouses to insure completion of returns as well as address and resolve all discrepancies and expired returns. Be proactive in working with customers before return expires. Coordinate the controls around returns to comply with Sox.
Support to the sales department for tracking orders, order entry, processing reports, filing of all orders, credits, price protections, etc.
Coordinate and announce all price protections internally as well as to customers. Process the entire cycle for price protection from advanced pricing set up, to order entry in JDE, to entry on price protection logs. Be proactive in working with sales staff and customers to confirm all paperwork is received and approved prior to the program’s cancel date. Coordinate the controls around price protection to comply with Sox.
Advanced pricing – handle all advanced pricing set up for all Take 2 existing and new accounts. Coordinate the controls around advanced pricing to comply with Sox
Month end invoice processing.
Generate necessary analysis and reporting to management, including quarter end pod reporting, and new release reporting.
Assist in various special projects.
What You Bring
Excellent organization and prioritization skills and flexibility with a wide variety of constantly changing tasks.
Strong analytical skills with a proven ability to follow through and pay attention to details.
Self-motivated worker and a team player with the ability to work successfully with minimum supervision.
Excellent written and verbal communication skills and excellent interpersonal skills.
Proficient knowledge of MS Word and MS Excel.
Strong JDE software experience requested.
What We Offer You:
Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more!
Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
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