TD Description
About TD Bank, America’s Most Convenient Bank®TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”.
Department Overview
20 hours per week
Job Description
The Teller II provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.
Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
Conducts needs-based conversations and offers financial solutions to meet our Customers’ needs
Makes quality referrals to appropriate partners
Responsible for meeting individual performance metrics
Responsible for making sound decisions and timely problem resolution
Trains and acts as a mentor to new Tellers
Assists Head Teller or Assistant Head Teller with daily duties as directed by management
Resolves problems independently, escalating more difficult issues to management
Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
Performs advanced transactions, including foreign exchange; Bank Secrecy Act (BSA), reporting and correcting discrepancies
Job Requirements
High school diploma or GED
1+ years related experience required
Superior Customer Service skills
General Math skills
Strong organizational skills
Detail-oriented
Ability to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear and consistent
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Job Family
Retail Sales & Service
Job Category – Primary
Retail Banking – Customer Service
Job Category(s)
Retail Banking – Customer Service
Hours
20
Business Line
TD Bank AMCB
Time Type
Part Time
Employment Type
Regular
Country
United States
Province/State
Florida
City
Miami
Work Location
720 Northwest 57 Avenue
**Province/State (Primary)
Florida
City (Primary)
Miami
To apply for this job please visit www.td.com.
