Temporary Boutique Assistant
Miami, FL, US
Fixed Term
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
TEMPORARY BOUTIQUE ASSISTANT – MIAMI DESIGN DISTRICT
OVERVIEW:
We are seeking a Team Player who represents the highest standards of the Maison to assist with providing overall assistance to all boutique staff and clients as needed.
KEY RESPONSIBILITIES:
Inventory Control – proper handling of merchandise including movement within BTQ Tool, tagging, QC, organization, protection, cycle counts, daily counts, auditing and reconciliation/problem solving.
POS Policy – basic understanding of POS policy to both support the sales team and insure audit compliance, i.e. tax exemption form, 8300 form, external boutique transactions, gift certificates, sales recognition and telephone order.
BTQ Shipping – assist as needed with the proper preparation and packaging of product for shipment.
Merchandising Responsibilities –Adhering to visual guidelines, active participation in daily store set up/ pulling of showcases and visuals as well as daily replenishment of under stock.
After Sales Service – Assist associates and clients with bringing to CASS watches and jewelry for quick repairs. Perform basic quick services – strap changes, bracelet sizing (non-gold,) steam cleaning and cord changes.
Supply Replenishment – daily replenishment and ordering of selling floor supplies such as shopping bags, catalogues, pouches, stationery, wrapping paper, client beverages as necessary to ensure smooth operations.
Client Services – assist selling team with running product, wrapping product for clients, client beverage service, coat check, faxing/copying forms as needs and daily kitchen clean-up/maintenance.
Brand Ambassador to all Clients (internal/external) – both in person and via telephone. Greeting and acknowledging all in an appropriate and friendly manner.
Assist with special projects as needed.
QUALIFICATIONS:
Must possess a Service Oriented attitude wherein the Client is always first priority.
Excellent interpersonal and communication skills are required.
Previous experience in luxury retail or hospitality is a plus.
Strong understanding of Customer Service needs and Customer priorities.
Strong attention to detail with the ability to handle multiple tasks simultaneously.
To apply for this job please visit www.cartier.es.
