To-Go Specialist – Now Hiring in Winter Garden! Full Time

Personalities are welcome here. Because at Miller’s Ale House, you don’t just serve our customers amazing food and drinks, you help make our restaurant as unique as you are. The “To Go” Specialist is responsible for representing Miller’s Ale House Restaurant by providing guest service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment.

So what does it take to work with us?

We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right and you’ve got our interest. Still reading? Here’s what we need from you, what we offer in return, and how to get your career started.

What you bring:

• Arrives to work on time as scheduled in full uniform
• Utilize greetings and telephone etiquette when addressing and speaking with guests via phone
• Greet guests in a warm and friendly manner
• Provides highest level of service by adhering to all Miller’s Ale House service standards
• Work directly with other FOH team members to ensure all guest needs are fulfilled in a timely manner
• Ensures menu knowledge to address guests’ questions; including food allergy issues
• Proper food handling and sanitation of work areas; to include ensuring cleanliness of restrooms upon departure
• Interact with guests to create “Ale House Raving Fans”
• Maintain neat and organized work areas; to include sweeping and mopping as needed
• Ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure from restrooms
• Notifies management immediately of any potential issue with guests, team members, and/or long ticket times
• Desire to provide exceptional service throughout the entire shift
• Strong communication skills and the ability to work alone as well as with a team; in person and via telephone
• Ability to multitask and work in a fast-paced environment
• Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
• Ability to work with numbers and handle cash
• Must be a minimum of 18 years of age unless otherwise dictated by state law
• Must have late night, holiday and weekend schedule flexibility

Physical demands:

• The “To Go” Server is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
• Remain standing for extended periods of time
• Bending, squatting, and lifting, up to 20 lbs., for short distances
• Ability to work with varying noise levels
• Frequent communication with Managers, Team Members and guests. Must be able to exchange accurate information in these situations.

What we offer:

• 40% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career to Coach, Shift Leader and New Restaurant Opening Trainer or Manager

Hours of Operation: 11am-2am (at most locations), 7 days a week

Millers Ale House is an Equal Opportunity and e-Verify employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.