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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Handles inbound service calls from clients, while looking for sales referral opportunities for personal banking products and services. Answers clients questions within set standards. Resolves problems and complaints clients may have about banking products and services. Trains on our Company products, systems, policies and Contact Center sales skills and other procedures, client service and referrals
Candidates must be fully available to work anytime within the department hours which are: Mon-Fri 8:00 AM-8:00 PM, Saturdays 8:00 AM-5:00 PM.
There are no accommodations for specific shift requests.
Handles inbound service calls from clients, while looking for sales referral opportunities for personal banking products and services. Answers clients questions within set standards. Resolves problems and complaints clients may have about banking products and services. Trains on our Company products, systems, policies and Contact Center sales skills and other procedures, client service and referrals.
Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act.
Basic Requirements:
High school diploma or GED
Minimum one year of client service and/or sales experience
Previous PC and typing experience
Solid written and verbal communication skills
Demonstrated job stability
Preferred Requirements:
Banking and/or call center experience
Previous success within a performance driven environment
Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
To apply for this job please visit www.truist.com.
