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Unit Customer Service Rep – Mother Baby Unit – Part-Time Full Time

  • Full Time
  • Tampa

Tampa General Hospital (TGH) is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, TGH is licensed for 1,007 beds, and with more than 8,000 employees, is one of the region’s largest employers.

TGH is the area’s only level I trauma center and one of just four burn centers in Florida. With five medical helicopters* we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high risk and normal obstetrics, urology, ENT, endocrinology, and the Children’s Medical Center, which features a nine-bed pediatric intensive care unit, pediatric kidney transplant services and one of just three outpatient pediatric dialysis units in the state. As the region’s leading safety net hospital, Tampa General is committed to providing area residents with excellent and compassionate health care ranging from the simplest to the most complex medical services.

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2018-19, and recognized as one of America’s Best Hospital’s in six medical specialties: Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, Orthopedics, Pulmonology and Urology. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence. TGH is accredited by The Joint Commission and was awarded disease-specific certification in six medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Department Profile
Tampa General Hospital offers a full range of women’s health and pediatric services. This division includes: the ante-post partum unit, labor & delivery, Neonatal ICU, Pediatric ICU, Pediatric Medical-Surgical Unit, Pediatric Dialysis, Pediatric Day Hospital, and the Transition Nursery. TGH has been named a high performing hospital in gynecology by U.S. News & World Report.
Job Summary
Under general supervision, follows established policies, procedures and professional guidelines, performing customer service, receptionist and clerical/ secretarial activities. Serves as a communication resource for patients, visitors, family, and health care team members with the ability to triage communication priorities. Answers the telephone and patient intercom system. Alerts nursing staff to patient and family concerns and other calls, orders supplies and stock items as required. Keeps unit neat and organized. Also responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital. Other duties as assigned.
Qualifications

Required Skills
High school diploma or GED required. Ability to demonstrate knowledge of customer service excellence, basic computer skills, medical terminology and communicates effectively both verbally and in writing required.
Primary Location: Tampa
Work Locations: TGH Main Campus 1 Tampa General Circle Tampa 33606
Job: Nursing (Technical/Clerical)
Organization: TGH – Hospital
Schedule: Full-time
Shift Hours: 7a-7p or 7a-3p or 3p to 11p

To apply for this job please visit www.tgh.org.

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To apply for this job please visit www.tgh.org.

  • November 14, 2024
  • Unit Customer Service Rep – Mother Baby Unit – Part-Time
  • Full Time
  • Tampa