Uptown Suites Full Time

Position Summary:

Guest Room Attendants must clean guest rooms and common areas in accordance with company standards.

I. Position Responsibilities: Essential

Clean guest rooms according to company standard operating procedures
Remove trash and miscellaneous debris from guest rooms and surrounding areas
Ensure all areas of hotel are up to company standards even if not assigned cleaning area
Clean bath area including: tub, toilet, sinks, walls, lights, removing and replacing bath linens
Clean kitchen and dining area including: refrigerator, microwave, sink, counters, cabinets, and tables
Clean floors by vacuuming and washing floors according to standard operating procedures
Maintain all furnishings by dusting and polishing furniture and appliances
Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
Notify Head Guest Room Attendant of room readiness
Keep supplies ready by restocking housekeeping cart at the end of shift
Operate housekeeping equipment by following standard operating procedures
Notify supervisor immediately of any safety and/or security violations of policy
Notify supervisor immediately of any guest concerns
Maintain superior customer service when interacting with guest

II. Essential Skills/Credentials/Experience/Education

Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
Ability to follow instructions, directions and meet deadlines
Ability to clean a minimum required rooms per shift
Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
Ability to manage multiple activities often in stressful situations and with time constraints

III. Preferred Skills/Credentials/Experience/Education

Experience levels required may vary based on the size, volume and character of hotel
Any combination of education and experience equivalent to high school diploma
Any other combination of education, training or experience that provides the required knowledge, skills and abilities
Minimum 1-year housekeeping experience with proven skill and performance or 6 months’ supervisory experience in rooms division or related position

IV. Mental and Physical Demands

Physical Demands

Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus.
Indoor work with hard and carpeted surfaces
Standing for eight (8) hour shifts
Exposure to extreme weather conditions, cold and heat

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.