***Full-Time***
***Shifts: 6:30am-7:30pm, REQUIRED TO WORK FLEXIBLE SCHEDULE***
The Wellness Attendant needs to have a professional appearance and warm, accommodating confident, enthusiastic, motivating personality. Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the Spa/Gym.
Must be able to work in a fast paced environment.
Must be able to work well with others and as a team.
Schedules appointments accurately.
Must be multi task oriented.
Provide continuous guest service and anticipation of guests’ needs.
Present a professional, friendly demeanor to all guest.
Adhere to OTM Standards of grooming and performance.
Must maintain full extensive knowledge of All Spa, Wellness services.
Upkeep cleanliness of spa, gym, locker rooms and grooming stations.
Maintain cleanliness of all guest dry and wet areas.
Stock and maintain hospitality stations.
Serve and assist waiting guests with beverages and refreshments.
Must be able to handle the computer system and all cash handling procedures.
Assist and guide guests to the necessary stations prior to any services scheduled.
Answer phones promptly and friendly.
Ensure all guests are treated with genuine care and comfort.
Maintain proper linen pars on a daily basis.
Stock linen closets and supervise guest lockers.
Maintain cleanliness of linen areas.
Perform any task deemed necessary by management.
Must be able to work well under pressure.
Knowledge of spa treatments.
Other duties may be assigned.
Education/Training:
High school diploma or equivalency preferred.
Experience/Knowledge:
Reception desk and/or salon/spa experience preferred.
Effective written and verbal communication skills.
Strong customer service, communication and interpersonal skills required.
Computer literacy:
Working knowledge of Microsoft Office Applications.
Special Requirements: Ability to lift 20 – 35 lbs; Work in an upright standing position for long periods of time; Walk and climb stairs; Handle, finger, grasp and feel objects and equipment; Ability to detect auditory and/or visual emergency alarms; Communicate, receive and exchange ideas and information by means of the spoken and written word; Ability to quickly and easily navigate the property/building as required to meet the job functions; Ability to work extended hours and weekends.
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time
To apply for this job please visit www.associaonline.com.
