Operations Manager Full Time

JOB SUMMARY:

Plans and manages warehouse, or transportation operations to meet QCD and GSF objectives for quality, efficiency, productivity, and customer satisfaction. This person should be qualified to assume General Manager duties in senior management’s absence.

This is a non-union environment with approximately 135 associates.

This position includes bonus eligibility. BILINGUAL SPANISH/ENGLISH PREFERRED

ESSENTIAL FUNCTIONS:

• Plans and coordinates warehouse, transportation, or purchasing activities to ensure that department and GSF productivity and quality objectives are met or exceeded. (25%)
• Manages assigned staff, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. Assists in the recruitment and selection of employees. (20%)
• Audits operational procedures and programs to identify and implement improvements in product availability, storage, sanitation, security and inventory delivery, resulting in increased timeliness and productivity. (15%)
• Develops, audits, and controls the budget within plan. (10%)
• Oversees purchasing, leasing, and maintenance of distribution equipment (tractors, trailers, material handling equipment) to achieve safety, longevity, and efficiency objectives. (10%)
• Develops and implements policies and procedures to comply with company, customer, and regulatory agency guidelines for safety and productivity. (10%)
• Communicates with senior management and employees to ensure the effective dissemination of company policies, analysis, and operations-related information required for effective decision-making. (10%)
• Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Manages, through subordinate supervisors, approximately 100 mostly hourly employees

PERFORMANCE CATEGORIES

• Productivity/quality standards: accuracy, timeliness, thoroughness
• Productivity/quality standards: cases per man hour
• Productivity/quality standards: delivery efficiency and timeliness
• Productivity/quality standards: off load rates
• Regulatory agency compliance
• Plant and delivery equipment cleanliness and serviceability
• Budget
• Cost containment
• Employee development
• Recruitment and retention of workforce to meet GSF’s staffing needs
• Teamwork within the department and across departments
• Customer satisfaction
• Vendor relations
• Safety standards and procedures: employees
• Safety standards and procedures: food
• Safety standards and procedures: facility and equipment

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in purchasing or logistics management from an accredited college or university preferred.

Experience:

7 to 10 years of relevant work experience in a manufacturing or distribution environment with increasing management experience.

Food distribution or food service preferred, but not required.

Bilingual Spanish preferred

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Warehouse concepts and techniques (E)
• Transportation concepts and techniques (E)
• Purchasing concepts and techniques (J)
• Regulatory policies and procedures (OSHA, DOT) (J)
• Budgetary concepts and procedures (J)
• Financial analysis and reporting (J)
• Customer service concepts and techniques (J)
• Management concepts and techniques (J)
• Inventory control concepts and techniques (J)
• Computerized inventory control systems (J)
• PC word processing/spreadsheet software (B)

Skill and ability to:

• Manage and motivate employees in a team-based environment
• Identify problems or irregularities for early resolution
• Communicate and coordinate effectively with employees verbally and in writing
• Communicate and coordinate effectively with internal and external customers
• Travel via airplane and automobile
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed

Job Type: Full-time

Pay: $1.00 – $2.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus pay

Work Location: In person

2200 NW 129th Ave #115, Miami, FL 33182