HOW YOU’LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)
In addition to the hourly pay rate of $18.30/hr, Delta will be offering a $500 sign-on bonus to employees in this position, after 6 months of employment.
As a Cargo Customer Service Agent, you will work with an innovative team whose common goal is to ensure that our customers’ baggage and cargo arrive safely and on time to drive a positive customer experience. At Delta, our brand is critical to our continued success. As a Cargo Agent, you play a key part in keeping our brand strong by, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.
This position is full-time with comprehensive health and wellness benefits, profit sharing program, 401k with an automatic 3% company contribution plus 6% matching contributions and Delta’s industry-leading travel privileges (free flights!).
Cargo Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week. Work tasks include bending, stooping and twisting, standing, and walking. Work tasks are repetitive such as loading and unloading and transport cargo and mail to aircraft.
Summary of responsibilities (not comprehensive of all tasks):
- Safely operate ground support equipment such as tugs, forklifts and tow tractors.
- Subject to flexible work shift, including working weekends and holidays.
- Subject to working in inclement weather.
- Practice safety-conscious behaviors in all operational processes and procedures while performing under time constraints.
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
- Embraces diverse people, thinking, and styles.
- Consistently makes safety and security, of self and others, the priority.
- High School diploma, GED, or High School Equivalency.
- Must have and maintain a valid driver’s license.
- Must be able to obtain and hold an airport badge with a customs seal.
- Be at least 18 years of age.
- Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law.
- Pass a post offer pre-employment drug test.
- Ability to frequently lift bags or items weighing up to and including 50 pounds.
- Ability to occasionally lift bags or items weighing between 50 and 70 pounds.
- Pass a physical ability test. If fail PAT test, retest permitted within 4-8 weeks post failure.
- Be authorized to work in the US and have a 5-year US residency.
- Possess basic computer skills.
- Should have excellent oral and verbal communication skills and be able to comprehend detailed job instructions.
- Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
- Must successfully complete relevant training classes.
- Incremental training for additional responsibilities such as handling specialized processes, equipment, and products can be required.
- Able to work in various climates inside and outside the warehouse.
- Should project a professional image.
- Must be able to drive and safely operate cargo loader and baggage tug, as well as tow tractor when required to dispatch aircraft.
- Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
- Previous cargo freight and warehouse operations experience is preferred.
- Typing/computer skills are strongly preferred.
To apply for this job please visit delta.avature.net.
