Overview:We are currently looking for a Bilingual Dental Receptionist for our office located Miami, Florida 33156. The Dental Receptionist we hire will have experience working at the front desk in a dental, medical, or other health-care office; knowledge of insurance is a plus; and exceptional customer service skills. This is a full-time position and candidates must be available to work between the hours of 7:45-6:45 as well as Saturdays. We offer a competitive salary, plus benefits!
Responsibilities:The following duties are noted; however, other duties may be assigned:
Assist in the coordination of all Specialist activity within the office
Assist as needed to make financial arrangements with the responsible Party/parties to cover the cost of dental treatment
Handle patient inquiries in a through and timely manner
Assist with reviewing treatment plans and fees with patients
Follow up daily on insurance inquiries
Print pre-authorizations daily, attaching films and Documentation as required
Assist with contacting patients immediately upon receipt of predetermination notices, schedule appointments or note follow-up in patient’s chart
Assist with making sure patients have made financial arrangements prior to beginning treatment
Duplicate films as needed for clinical staff or insurance companies
Provide complete travel charts, ensuring delivery prior to the patient’s appointment
Assist in preparing and sending Thank You cards and referral gifts
Accurately complete all closing duties at the end of the day
Act as receptionist
Qualifications:Bilingual (English & Spanish) is required
Experience working in a dental, medical, or other health-care office, required
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Exceptional customer service experience
Additional benefits for full-time employees:
Medical
Dental services
Life insurance
Vision
Paid time off
6 paid holidays off
401k
Main Street is a highly successful affiliated practice of Dental Care Alliance (DCA).
Dental Care Alliance. Stronger Together.
To apply for this job please visit www.dentalcarealliance.net.
